FAQs

Frequently Asked Questions

epicTrack is a comprehensive platform designed to enhance project management, particularly for humanitarian organizations and funding entities. It provides tools for tracking project performance, ensuring transparency, and facilitating decision-making.

EpicTrack prioritizes user privacy and employs industry-standard security measures, including encryption and secure servers, to protect personal data. Users have rights to access, modify, or delete their information.

Yes, EpicTrack allows users to customize their dashboards to fit their specific project management needs, providing insights tailored to their organizational requirements.

EpicTrack is designed for various projects, especially those related to humanitarian efforts and development initiatives. It can manage all project phases, from planning to evaluation.

The platform provides tools for monitoring project costs, including real-time tracking of expenses against budgets, allowing for informed financial decision-making.

epicTrack offers training resources and support to help new users familiarize themselves with the platform's features and maximize its potential for their projects.

epicTrack simplifies the management of change requests, allowing users to assess their impact on projects and adapt workflows as needed.

Users can generate detailed reports on various aspects of their projects, including performance, risks, financial details, and change requests, to support ongoing monitoring and evaluation.

Yes, epicTrack supports collaborative project management, allowing multiple users to work together effectively while managing roles and permissions to maintain security.

Users can reach out to the epicTrack support team via the contact information provided on the platform's website for assistance with any inquiries or issues.